Complaints Policy
Your feedback is incredibly important to us. Whether you have suggestions, complaints, or just want to let us know what you love, we’re here to listen. Our Complaints Handling Procedure ensures that all issues are addressed in a timely and professional manner. Every complaint is logged and tracked, and we aim to resolve all issues within 14 days.
How to Provide Feedback or Make a Complaint:
- Email us at wecare@camelerspiceco.com.
- Leave a review on Google, Amazon, or our website.
- Share feedback in person at our farmers markets.
We review all feedback and complaints thoroughly and work to resolve any issues promptly.