Shipping & Delivery

 

Processing Times

 

All orders are processed within 2 to 5 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification once your order has been dispatched.


UK & Northern Ireland Shipping

 

 

  • Shipping Rates: We charge a flat rate of £4.95 for delivery on all UK orders to the UK, Northern Ireland, and the Channel Islands.
  • * Free Shipping for Multiple Products: If you purchase 5 spice blend products or more, you will qualify for * free shipping within the UK, Northern Ireland, and the Channel Islands.
    Please note that * free shipping excludes all Mystery Bundles, and standard shipping rates apply to those orders.
  • Delivery Time: Orders are delivered within 3-7 working days via Evri.
  • Tracking: Once your order has shipped, you will receive an email with a tracking number. Please allow 48 hours for the tracking information to be updated.



    • If you haven’t received your order within 7 days of the shipping confirmation, please contact us at orders@camelerspiceco.com with your name and order number, and we will investigate the issue.

     


    International Shipping 

     

    We are pleased to now offer ** worldwide delivery!

     

  • International Shipping Rates: Shipping costs will be calculated at checkout based on your location.
  • Courier Service: All international orders are shipped via DHL, ensuring reliable and secure delivery.
  • Countries We Ship To: ** Worldwide International shipping is available to selected countries. Please enter your address at checkout to see if we deliver to your location and to calculate the shipping costs.
  • Tracking: Once your order is shipped, you will receive an email notification with a DHL tracking number.



    • Please note that international delivery times may vary depending on the destination and any customs processes. If you have any questions or concerns about your international order, feel free to contact us via email at: orders@camelerspiceco.com.


    Order Tracking


    When your order has been shipped, you will receive an email containing your tracking details. Please allow up to 48 hours for tracking information to be updated. You can track your order via the courier’s website.

    If you do not receive your order within the estimated delivery time, please contact us at orders@camelerspiceco.com with your order number, and we will assist you promptly.


    Contact Information


    For any shipping-related queries, please email us at orders@camelerspiceco.com, and we will be happy to help.

     

    We strive to ensure that all our customers, regardless of location, have a smooth and hassle-free experience, please do not hesitate to contact us. 

     

     

    Last updated: 17th September 2024